Customize the update process


The Mender Client supports multiple ways to customize the update process:

State scripts

The Mender Client can run pre- and post-install scripts, before and after it writes the root filesystem. However, Mender state scripts are more general and useful than pre/post-install scripts because they run between any state transition, not just (before/after) the install state.

Typical use cases are:

  • Enable/disable network connectivity before and after checking for an update to reduce bandwidth.
  • Migrate persistent data or a configuration file structure during a software update.
  • User or application confirmation before a reboot. This is common in applications with a UI, or that provide critical functionality (e.g., network routers).
  • Turn on wifi before downloading the update, and eventually fail if the download fails after a predefined time.
  • Run additional sanity checks before committing to the update.

Mender state machine diagram


A State script can be run before (Enter) or after (Leave) each of the following states.

  • Idle: The Mender client idles and waits for the next action to handle. At this stage, no communication with the server or downloads are in progress.
  • Sync: At this stage, the Mender client will either send or update its inventory to the server or check if an update is available. This requires communication with the server.
  • Download: When an update is ready at the server-side Mender downloads it (streams it) to the inactive rootfs partition.
  • ArtifactInstall: Swap the active and inactive partitions through interaction with the bootloader.
  • ArtifactReboot: Reboots the device. Note: the Enter scripts run before reboot; the Leave scripts run after.
  • ArtifactCommit: If the new image in the passive partition passes all the integrity checks, the Mender client will mark the update as successful and continue running from this partition. The commit makes the update persistent. A pre-script here can add custom integrity checks beyond what the Mender client provides out of the box.
  • ArtifactRollback: If the new update fails any of the above-mentioned integrity checks, the Mender client will revert the update payload. At this point, scripts in this state can help revert migrations done as a part of the update.
  • ArtifactRollbackReboot: Some update types - most notably rootfs images - require a reboot if any integrity checks fail. This state runs right before the client reboots back (i.e., rollback) into the old image partition.
  • ArtifactFailure: if any of the States with an "Artifact" prefix fail, execute this state. Note: this state always runs after the ArtifactRollback and the ArtifactRollbackReboot states.

Most of the states also have an Error transition which runs if some error occurs while executing any script for the given state.


State scripts run as pre and post-scripts to every state in the Mender state machine shown above. The state in which a given script runs is determined by the script name and index.

Exit codes from a state script can control the execution of the Mender state machine. Depending on the return code from the script, the Mender client will:

  • Move on to the next state, if successful.
  • Retry this state at a later time.
  • Mark the update as failed, and report the error to the server.


The Mender client collects logs during an update. In case of a failure, these logs are sent to the Mender Server. The output from state scripts are included in these logs. This is useful when troubleshooting intermittent update failures.

Further reading

To learn more, have a look at the tutorial on how to implement State scripts.

Synchronized updates

Support for customizing the update process is available in all plans. Synchronizing this remotely through the Mender UI is only available on the Enterprise plan. See the Mender features page for an overview of all Mender plans and features.

When creating a software deployment, it is possible to control the update from the Mender UI or an application running locally on the device by telling the Mender client to wait at specific points in the deployment. The deployment can then either continue or rollback from this point at some later time.

See the screenshot below for an example of what is possible.

Update process options

Common use cases are:

  • User presses Start update on the device to process the software update as an update is ready.
  • Device is in use, and by default, no updates start. Once ready, the user can press Enable updates on the device.
  • Synchronized updates, QA verifies all devices before they can commit the software, updating simultaneously.
  • Synchronized reboot: Devices can download whenever they have the opportunity, but all devices need to reboot during the maintenance window at the same time.

Further reading

For more information on getting started with synchronized updates attributes, see How to use the Device-side API, or take a look at the Device-side API and Server-side API reference directly.

We welcome contributions to improve this documentation. To submit a change, use the Edit link at the top of the page or email us at .